Ecommerce Rescue Salvages Reputation
Online Reputation Management Case Study:
Service Category:
Reputation Management, Impression Management, Website Design
Client Business:
Fabric, Vinyl and Leather Paint
Business Challenge:
The client was unhappy with the website design of her eCommerce website which her earlier freelance offshore developer dropped the ball on, ceased communication, and abandoned. The website was ugly to look at with multiple errors in the site navigation, page design, product listing, etc. which was negatively impacting Time Spent on the website and consequently website sales. The website was not mobile-friendly and was hurting the client’s reputation in the market among existing customers and prospects.
Solution:
After understanding the Business Need the rsquare media team quickly developed a wireframe and website mockup which the client quickly approved, after which we immediately started work and were able to deliver a completely redesigned eCommerce website in under 3 days by working overtime and by prioritizing the project over existing projects – since this was an emergency – which we are sensitive to and take very seriously – as if it was our emergency. Needless to say, the client was ecstatic and amazed that we Delivered Results at the Speed of Thought – just like we are known for.
All of this was completed within 24 hours days thanks to the client’s cooperation and support which included swift approvals and swift responses to our email and text communication.
Do you have an Online Reputation Issue that needs attention like deleting Bad Press and 1-star reviews from Google?
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Our Bazooka Reputation Management service comes with a performance-based and time-based money-back Guarantee. If we are unable to deliver the desired outcome within our forecasted timeframe, the client has the option of requesting a refund or having us try something different which could be for the same price or higher price. Learn More